To celebrate the holiday season, earlier this month, the Canadian airline set up a special screen near the entrance of the boarding area at the Hamilton and Torontoairports. They then selected two flights, both heading to Calgary, and asked passengers to scan their boarding passes if they wished to talk to a virtual Santa.
You can only imagine their surprise when they landed in Calgary five hours later, and found exactly what they had asked for, coming down a special baggagecarousel. Turns out that while the passengers were flying to their destination, the staff at the discount airline's Calgary office had been frantically shopping, to get their wishes fulfilled! The only unfortunate part? Those that had not checked in any luggage lost out on their requests because they never made it to the area. But they can take heart in the fact that the unclaimed gifts were donated to charity.
This is not the first time WestJet has shared some holiday cheer with its customers. In 2012, they organized a flash mob of 150 volunteers who performed a jolly dance for some weary passengers waiting to board a red-eye flight and then had Santa hand out stockings that were stuffed with the latest iPods!
Resources: Huffingtonpost.com, LAtimes.com
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